What is HMRC Debt Management?

HMRC Debt Management is a critical division within Her Majesty’s Revenue and Customs (HMRC) in the United Kingdom, tasked with overseeing and recovering outstanding tax debts.

This department plays a pivotal role in ensuring that businesses and individuals fulfil their tax obligations in a timely and accurate manner. For businesses facing financial challenges, understanding how HMRC Debt Management operates is essential to effectively manage and resolve tax-related issues.

Talk to our HMRC Expert

Brendan Clarkson

Brendan has more than 25 years of experience in corporate lending and insolvency.

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Types of HMRC Debts

There are many different types of HMRC Debts and they all need to be managed in a particular way to minimise impact on your business. Check out the different types of HMRC Debts:

Questions & Answers about HMRC Debt Management

Here are some frequently asked questions that will help you understand HMRC Debts.

Contact Information for HMRC Debt Management

The HMRC Debt Management helpline phone number is 0300 200 3887.

Opening times:

8am to 8pm, Monday to Friday.

To contact HMRC Debt Management, businesses can reach out through HMRC’s official website or dedicated helpline. It’s crucial for company directors to promptly communicate with HMRC when dealing with tax debts, as early engagement can lead to more favourable outcomes and potential arrangements.

What Happens If You Can’t Reach an Agreement to Pay a Tax Debt with HMRC?

Failing to reach an agreement with HMRC on tax debt repayment can have serious consequences. If a business cannot negotiate a Time-to-Pay Arrangement or otherwise settle its tax debts, HMRC may proceed with legal actions.

This could include the issuance of a notice of intention to appoint administrators, signalling the start of insolvency proceedings. It’s crucial for business directors to act decisively and seek professional advice to navigate these complex situations.

Should I Consider Debt Consolidation?

In considering debt consolidation for HMRC debts, businesses should weigh the benefits of simplified finances and potentially lower interest rates against the total cost implications and the impact on their credit situation. It’s important to remember that HMRC debts have unique characteristics that might not align with standard consolidation strategies.

Before deciding, seeking advice from a financial advisor or a firm like My Business Support is recommended to ensure the chosen approach, whether it’s consolidation or a direct negotiation like a Time-to-Pay Arrangement, aligns with the business’s overall financial health and objectives.

What is a Debt Management Plan?

A Debt Management Plan (DMP) is a strategic approach for businesses struggling with multiple debts, including HMRC arrears. It involves negotiating with creditors to establish a manageable and consolidated monthly payment schedule, potentially with frozen interest rates and charges. This plan is not legally binding but offers a structured way to alleviate financial pressure by making debt payments more manageable.

While beneficial in reducing immediate payment burdens, it’s important to consider its potential impact on credit ratings and its suitability for specific debts like HMRC arrears. Consulting with financial experts, such as those at My Business Support, can help determine if a DMP is the right solution for a company’s unique financial situation.

Authorised by the Insolvency Practitioners Association

Members of the Association of Business Recovery Professionals (R3)

Member of Association of Chartered Certified Accountants

Member of the Institute of Chartered Accountants in England and Wales

HMRC Debt Management: Glossary

A

Asset

Anything valuable that the business owns. This could be physical things like buildings or cars, or non-physical things like trademarks.

Administering Tax Credits and Benefits

Apart from collecting taxes, HMRC is responsible for administering tax credits, which are state benefits that provide extra money to certain individuals and families, such as Working Tax Credit and Child Tax Credit.

B

Bailiffs

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C

Customs and Excise Duties

HMRC is responsible for enforcing customs and excise duties, which are taxes on the import, export, manufacture, and sale of goods.

Council Tax

A local tax in the UK, paid by households, to fund local services.

D

Debt Management Plan

Agreement to pay back debts over a set period.

F

Floating Charge

A security used by creditors over a company’s assets.

H

HMRC (Her Majesty's Revenue and Customs):

This is a key department in the UK government responsible for collecting taxes, administering certain forms of state support, and enforcing tax laws.

P

PAYE System

HMRC oversees the Pay As You Earn (PAYE) system. This system is used by employers to deduct income tax and National Insurance contributions from employees’ wages before they receive them.

PAYE (Pay As You Earn)

System for collecting income tax from salaries in the UK.

PAYE submissions

Sending employee tax information to HMRC.

Penalties

Fines or other forms of punishment for breaking rules or laws.

S

Self-Assessment Tax Debts

Taxes owed from a self-assessment tax return.

Stamp Duty

A tax paid on legal documents, usually in property buying.

T

Tax Compliance and Enforcement

HMRC ensures compliance with tax laws and regulations. This includes conducting investigations and audits, pursuing tax evaders, and implementing measures to prevent tax avoidance and tax fraud.

Time to Pay (TTP)

Agreement with HMRC to pay tax in instalments.

Time-to-Pay Arrangement

Agreement to pay back debt over a longer period.

Tax Arrears

Unpaid taxes that are overdue.

Tax liabilities:

The amount of tax a person or company owes.

Tax Return Submission

Filing a report of income and taxes to the tax authorities.

V

VAT (Value Added Tax)

A tax added to the price of goods and services, paid by the consumer.

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About Support My Business

My Business Support offers a wide range of services, from helping clients stabilise their cash flow by preparing financial forecasts, negotiating with key creditors or raising funding, to undertaking formal insolvency appointments for businesses under more severe financial pressure.

We also provide advice and guidance on fraud to help our clients both prevent, detect and prosecute fraudulent activity.

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